Sürdürülebilir Kalkınma Amaçları
Yayınlar
- MakaleAçık Erişim2025Evaluation of Hotels in the Eastern Black Sea Region in Terms of Disabled Tourism
Çavus, Ahmet; Ünlü, Hami
In this study, the difficulties encountered by disabled individuals staying in tourism-certified hotels in the Eastern Black Sea Region, which has recently become an important tourism destination, and their expec- tations from the hotels were investigated. In this research, which was designed on a qualitative research design, a semi-structured interview form was applied to 13 disabled individuals who stayed in hotels in the Eastern Black Sea region according to the maximum diversity method, and data were obtained. Within the scope of the research, four questions were asked of the disabled individuals about their expectations from hotels, their expectations from other tourism stakeholders, the difficulties they face in hotels, and what determines their hotel preferences. Four questions for disabled individuals constitute the themes of the research. Under the themes, 18 categories and 49 codes were created according to the responses received from the disabled individuals. Thus, this study aimed to determine the problems and expectations of disabled individuals in hotels. The study findings show that the expectations of disabled individuals from hotels and other tourism stakeholders include improving physical structures, rearranging pricing policies, increasing transportation opportunities, and providing incentives and cooperation for developing social responsibility projects.
- MakaleYalnız künye2025Evaluation of Hotels in Trabzon in Terms of Disabled Tourism
Çavus, Ahmet; Ünlü, Hami
Participation in tourism activities is a right for all individuals in society. Facilitating the participation of individuals with disabilities in these activities, despite their limitations, is also a requirement stemming from international and national legislation. Therefore, this research aims to evaluate the practices of certified tourism operation hotels in Trabzon, a major tourism destination in the Black Sea Region, for individuals with disabilities, to identify existing deficiencies, and to develop proposed solutions for these problems. The research was designed using a mixed-use design. Managers of 42 certified tourism operation hotels in Trabzon completed surveys. Quantitative data from the surveys were transferred to SPSS, and descriptive analyses were conducted. The data obtained from the qualitative statements in the survey were analyzed by content analysis using the MAXQDA program. The study revealed inadequate disability-friendly practices in hotels, inadequate physical arrangements, a lack of specially trained personnel, and insufficient awareness of disability tourism.
