Mediating Role of Emotional Intelligence in the Impact of Positive Psychological Capital on Burnout: A Research on Employees

In today's business life, employees need to be able to use their emotional intelligence when necessary and be equipped with positive psychological capital to be successful, contribute more to their organizations and cope with the feeling of burnout. The research is carried out to determine the relationships between positive psychological capital, emotional intelligence, and burnout. For this purpose, four hypotheses regarding the relationships between the variables are determined by scanning the relevant literature. The research population consists of employees working in various occupational groups in the provinces of Aksaray and Konya in Turkey. 408 people selected by convenience sampling method are determined as the sample of the research. Quantitative research method is used in the study. In this context, the data in the research are collected by the questionnaire technique. The research hypotheses are tested by regression analysis. As a result of the analysis, all hypotheses are accepted, and it is determined that positive psychological capital affects emotional intelligence positively and burnout negatively. In addition, it is concluded that emotional intelligence negatively affects burnout, and that positive psychological capital has a full mediating role in the effect of burnout.