Social perception of transparency and accountability in public administration: a field research

New public management approach; it is an effective, efficient and accountable management approach in which public services are based on the private sector understanding and practices and the presentation of less bureaucracy. This change in the understanding of public administration in the global context is undoubtedly reflected in the understanding of the presentation of Turkish Public Administration and public services. The reform and legal arrangements for the new public management concept, which began with the Government of Turgut Özal in 1983, gained momentum in 2003 with the Basic Law on Public Administration, analyzed with the help of 22.0 Statistical Package Program. As a result of the analysis of the data, it was determined that the perceptions of transparency and accountability of the sample group were generally low. However, the results showed that the participants' perceptions of transparency and accountability in public administration were negative; in other words, public institutions and organizations were not transparent in all respects and accountability was not at the forefront in public administration. According to the findings of the data analysis; It is concluded that transparency and accountability are not enough in Turkish Public Administration and that the legal arrangements made in this direction cannot be implemented or not yet fully implemented. which was based on restructuring in public administration. Good governance in the new public management approach has been adopted by the Turkish Public Administration, aiming to transform the Turkish Public Administration into a transparent, accountable, participatory, responsive, law-based, effective, equitable and strategic vision. In this study; it is aimed to measure transparency and accountability and to evaluate social perception of the principles of good governance in Turkish Public Administration. For this purpose, a questionnaire was applied to 1004 people in 48 province the primary data of the researchers were collected The data collected during the research process was SPSS. It was